FAQs

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ABOUT THE CLASSES:

Why Mini Mozart?

What do you mean? Have you not seen our video yet?

What happens in each 40 minute class?

Seriously – watch the video!

Can I book a taster class?

Yes, we offer this at all our venues unless the class is fully booked – look here for up-to-date availability.

Can I bring my Toddler to a Babies class?

Sorry, no. Our baby classes are specifically aimed at babies, where they can be safely laid on the ground to calmly experience the music without being stomped on by marauding toddlers! (The baby classes are for ages 0- 15 months or until a child is confidently toddling.)

Can I bring my baby to a Toddlers class?

The Toddlers class is for children ages 16 months – 4 years who are confidently toddling. Babes in arms (under 6 months) can come along with their older sibling. Once they’re sitting up, some venues have a mixed baby and toddler class that you may wish to move to, but if not, book both children into the Toddlers class.

How is the mixed Babies & Toddlers class different?

It’s not really. The teacher is aware that whilst the babies enjoy the class with their adults, they need to entertain the older siblings too.  They will of course circulate as normal so that the younger children can also enjoy the instruments.

How many children are in each class?

This depends on the size of the venue, usually up to around 16 or so.

Can I bring more than one adult?

As a general rule, we ask that each child be accompanied by only one adult. However, if you have a visiting relative or grandparent keen to experience Mini Mozart, then please email [email protected] to check that there is space to accommodate them.

Why is it more expensive than some other baby & toddler classes?

Because we’re worth it! Other classes don’t have the same quality or quantity of musicians. We have a piano accompanist AND an orchestral musician leading the class AND occasional visiting ensemble musicians.

The class is showing full, how do I get on the waiting list?

Flowers and fine wine help. Just kidding! 😉 If the class you want is fully booked, you’ll see the option to join the waitlist. Click on it and you will automatically be contacted as soon as a place becomes available. Put us in your safe senders list though, because once you’ve received the email, you’ll be taken off the list.

Do you have classes in my area?

Lets see!

ABOUT THE MEMBERSHIP AND PAYMENT SYSTEM:

How does the membership system work?

No need to sign up for a whole term: Our ‘cancel anytime’ monthly membership puts you in control of your diary. We’ll send you a reminder a few days before your subscription renews which will be on the same date of the month that you first signed up.

What happens to my subscription during the summer holiday?

During the 6 week summer holidays, subscriptions drop to £3.33 per week which guarantees your place for September and gives you access to all our summer online sessions.
We will be running live on-line classes twice a week (Tuesdays at 4pm and Fridays at 10am) along with a series of expert sessions focussing on relevant subjects such as weaning and sleep training.
 
Your next payment after that period will be pro-rata to reflect the number of classes available to attend that month, which will vary depending on when your subscription renews.  It may all seem complicated but the bottom line is £19.99 gives you access to a twice weekly online fix of Mini Mozart across the summer, some expert talks and guarantees your place when term starts in September!

Can I do a make-up class if I go on holiday, or my child is ill?

Yes. Email [email protected] requesting which class you’d like to attend instead. Alternatively, gift your place to a friend – just let us know the name and email address of your friend and their little one. Make-up or gifted classes need to be taken within the term you missed your original class.

Is there a sibling or twins discount?

Yes. You get 50% off your second child (siblings only).  Please email [email protected] to get the code to use when booking your two (or more) children’s places.

Do you have a bursary scheme?

Yes.  We believe that music should be for everyone.  If you receive Universal Credit, please email [email protected] and we will send you an application.

Can I book my subscription in advance?

We cannot take advanced bookings unfortunately.

How do I cancel my subscription?

The auto-renewing monthly membership fees start when you do and continue until you cancel which you can do at any time.

If I cancel halfway through my membership month, will you refund the remainder?

Sorry, no. We’ve tried to make membership as flexible as possible, but we couldn’t find a membership system that would facilitate refunding partial months (no other subscription system does it) and the idea of doing it manually makes us want to curl up in the corner and whimper!  You will have access to all your membership benefits until the end of your membership month, whenever you cancel.

Will I get a refund for months when there aren’t as many classes (like in school holidays)?

Our subscription is a way of spreading the cost evenly across the year instead of paying upfront in term-size chunks. What that means is the monthly fee does not directly amount to the cost of that month’s classes. Also don’t forget that there are always online classes throughout the holidays – feel free to invite Grand/Godparents to join. Members can also access pre-recorded classes On Demand (available via your My Account area).

Can I get a refund?

Not unless we cancel the class.  We’ve made the membership system as flexible as possible so that you only have to commit a month at a time, and we send you a reminder in advance of each subscription renewal.  

Why is the price for one location different from another?

The difference in location prices is down to varying venue, storage and piano hire costs.

 

KEY DATES:

What are the term dates for 2022?

Our in-person classes run during school term time.


Summer Term 2022 runs from Tuesday 19 April until Friday 22 July 2022 with half term from 30 May – 3 June 2022 inclusive.


Autumn Term 2022 runs from Monday 5 Sept until Friday 16 December.  Herts classes half-term runs from 24 – 28 Oct 2022 inclusive. London classes (with some exceptions which you will be notified about) will run during half term.


Please note classes do not take place on bank holidays. Any changes to this policy are listed within each individual class description or will be emailed to the relevant subscribers.
During the holidays we run live online classes so you can always get your Mini Mozart fix!


ANYTHING ELSE:

Should children come to class when they feel under the weather?

🤞our pandemic anxieties are behind us now and we can return to being sensible about illness. We recommend that children who are feeling poorly don’t attend the class. Not only might they spread germs, but they won’t enjoy it as much. And remember there’s no FOMO – just book in for a make-up class when your little one is feeling better.


Do I need to bring anything to class?

Nothing is essential though a top tip from Mini Mozart pros is to bring a blanket for your little one to sit on to make it as cosy for them as possible.

Can I use my phone in class?

The children get so much more out of class if their adults join in, so please, only use phones to take photos.

Can my children eat in class?

Sorry, no. To keep our venues clean and allergy friendly, please don’t bring food into class.

What if classes can’t run through circumstances outside Mini Mozart’s control?

We really hope there won’t be another lockdown 🙏. If there was, or another external event that meant we had to stop classes, we will adopt the same policy as in previous lockdowns; We will reduce any renewal fees back down to £19.99 immediately, but not refund any payments already taken nor carry them over. Unfortunately, we will not be able to indemnify clients against any loss made if we’re obliged to cancel or postpone classes through no fault of our own.

Our Photo Policy

Mini Mozart follows the NSPCC guidelines on this.
Specifically:
Photographs taken in class by us for you to purchase or for publicity:
– Permission requested
– Never published with name or any information to their identity
Photographs taken by fellow classmates:
– Must get permission from other parents/carers first if their children are in view.
Opting out
– If you DO NOT want us to photograph your child, you may opt out by clicking here.