FAQs

Why Mini Mozart?

What do you mean? Have you not seen our video yet?

What happens in each 45 minute class?

Seriously – watch the video!

Can I book a taster class?

Yes, we offer this at all our venues unless the class is fully booked – look here for up-to-date availability.

Can I bring my Toddler to a Babies class?

Sorry, no. Our baby classes are specifically aimed at babies, where they can be safely laid on the ground to calmly experience the music without being stomped on by marauding toddlers! (The baby classes are for ages 0- 15 months or until a child is confidently toddling.)

Can I bring my baby to a Toddlers class?

The Toddlers class is for children ages 16 months – 4 years who are confidently toddling. Babes in arms (under 6 months) can come along with their older sibling. Once they’re sitting up, some venues have a mixed baby and toddler class that you may wish to move to, but if not, book both children into the Toddlers class.

How is the mixed Babies & Toddlers class different?

It’s not really. The teacher is aware that whilst the babies enjoy the class with their adults, they need to entertain the older siblings too.  They will of course circulate as normal so that the younger children can also enjoy the instruments.

How many children are in each class?

This depends on the size of the venue, usually up to around 16 or so.

Can I bring more than one adult?

As a general rule, we ask that each child be accompanied by only one adult. However, if you have a visiting relative or grandparent keen to experience Mini Mozart, then please email [email protected] to check that there is space to accommodate them.

Why is it more expensive than some other baby & toddler classes?

Because we’re worth it! Other classes don’t have the same quality or quantity of musicians. We have a piano accompanist AND an orchestral musician leading the class AND occasional visiting ensemble musicians.

The class is showing full, how do I get on the waiting list?

Flowers and fine wine help. Just kidding! 😉 If the class you want is fully booked, you’ll see the option to join the waitlist. Click on it and you will automatically be contacted as soon as a place becomes available. Put us in your safe senders list though, because once you’ve received the email, you’ll be taken off the list.

Do you have classes in my area?

Lets see!

ABOUT THE MEMBERSHIP AND PAYMENT SYSTEM:

How does the membership system work?

Our monthly subscription (which will auto-renew on the same date each month) spreads the fees out evenly so there’s no big payment up front.  You can join and cancel anytime. 

Where possible we run classes through school half term breaks, and during longer school holidays we present an exciting mix of live online and pre-recorded on-demand classes. In addition, we curate a series of bookable online private sessions with experts including sleep trainers, super nannies, nutritionists, return to work consultants, family lawyers, weaning advisers and paediatric first-aid teachers. 

You are in sole control of your account so if you don’t want to do the online classes/activities over the holidays, simply cancel your subscription (which you can do via your My Account page).

We’ll send you a reminder email before each auto-renewing monthly payment is taken; just make sure that you’re opted in to receiving communications from us.  

Can I do a make-up class if I go on holiday, or my child is ill?

Yes. Email [email protected] in advance to say that you’ll be away and request which class you’d like to attend instead. Alternatively, gift your place to a friend – just let us know the name and email address of your friend and their little one. Make-up or gifted classes need to be taken within the term you missed your original class. 

Is there a sibling or twins discount?

Yes. You get 50% off your additional children (siblings only).  Please email [email protected] to get the code to use when booking your two (or more) children’s places.

Do you have a bursary scheme?

Yes. Mini Mozart offer families who receive Universal Credit or similar an 80% discount. If you don’t fall into that bracket but believe that your circumstances might qualify you for a discount, please either email [email protected] or call us to discuss on 0207 193 1983. 

Can I book my subscription in advance?

We’re careful to cap numbers so advanced booking is sometimes available, just pick a start date on the calendar icon.

If advanced booking is not available, it means the class is nearly sold out so book it while you can! 

How do I cancel my subscription?

The auto-renewing monthly membership fees start when you do and continue until you cancel which you can do at any time. You are responsible for cancelling your own subscription via your My Account. If you add us to your safe senders list and make sure that you’re opted in to receive communications from us a link to your account is included in every payment renewal notification and receipt you receive.  

If I cancel halfway through my membership month, will you refund the remainder?

Sorry, no. We’ve made the membership as flexible as possible, but we couldn’t find a membership system that would facilitate refunding partial months (no other subscription system does it) and the idea of doing it manually makes us want to curl up in the corner and whimper!  You will have access to all your membership benefits until the end of your membership month, whenever you cancel.

Will I get a refund for months when there aren’t as many classes (like in school holidays)?

No. Our monthly subscription spreads the fees evenly rather than asking for a big up-front payment and continues until you cancel. 

Where possible we run classes through school half term breaks, and during longer school holidays we present an exciting mix of live online and pre-recorded on-demand classes. In addition, we curate a series of bookable online private sessions with experts including sleep trainers, super nannies, nutritionists, return to work consultants, family lawyers, weaning advisers and paediatric first-aid teachers. 

You are in sole control of your account so if you don’t want to do the online classes/activities over the holidays, simply cancel your subscription (which you can do via your My Account page). Please be aware that we can’t guarantee you’ll be able to get your place back once you’ve cancelled as we operate a first come, first served policy.  

Can I get a refund?

Sorry no, not unless we cancel the class.  We’ve made the membership system as flexible as possible so that you only have to commit a month at a time, and we send you a reminder in advance of each subscription renewal.  

Why is the price for one location different from another?

The difference in location prices is down to varying venue, storage and piano hire costs.

KEY DATES:

What are the term dates for 2023?

Our in-person classes run during school term time.

Autumn Term 2023 runs from Monday 4th September until Friday 22nd December (with half term break from 23rd- 27 October inclusive). Where venues can accommodate us, classes continue throughout half term.

Please note classes do not take place on bank holidays. Any changes to this policy are listed within each individual class description or will be emailed to the relevant subscribers.

ANYTHING ELSE:

My little one is feeling unwell, can I still come to class?

our pandemic anxieties are behind us now and we can return to being sensible about illness. We recommend that children who are feeling poorly don’t attend the class. Not only might they spread germs, but they won’t enjoy it as much. And remember there’s no FOMO – let us know in advance that you won’t be coming and we’ll book you in for a make-up class.

Do I need to bring anything to class?

Nothing is essential though a top tip from Mini Mozart pros is to bring a blanket for your little one to sit on to make it as cosy for them as possible.

Can I use my phone in class?

The children get so much more out of class if their adults join in, so please, only use phones to take occasional photos and please make sure no other children are in shot. 

Can my children eat in class?

Sorry, no. To keep our venues clean and allergy friendly, please don’t bring food into class.

Mini Mozart follows the NSPCC guidelines on this. 
Specifically,  we will always ask parents/carers permission to take photos/video in class by us for you to purchase or for publicity.  We will never publish any photos/videos with names or any other information.  If photographs/videos are taken by fellow classmates, permission must be granted from other parents/carers first if their children are in view. If you DO NOT want us to photograph/video your child, please email [email protected].